My Resume

Ensure all client UX/website redesigns exceed results, expectations, and deadlines.

Successfully delivered design projects, resulting in a 98% cumulative satisfaction rate (within 6 months).

Implemented creative/strategic designs, resulting in a 200% increase in conversions for some clients.

Redesigned invoicing flows, decreasing our customers' wait to receive payments by 50%.

Built the company’s first design system, increasing speed to market times by 25%.

Mentored junior designers, increasing the design team’s proficiency and effectiveness by 20%..

Built & launched mobile (IOS & Android) product MVPs from conception to launch (0-1) within 6 months.

My designed product solution increased post-interaction follow-up rates by 70%.

Designed the company’s E-commerce Shopify store, branding, and marketing collateral.

Redesigned core UX flows, increasing overall usability and decreasing customer service calls by 40%.

Streamlined the platform’s UX/UI, increasing user retention by 21% and daily active users by 52%.

Developed a user testing protocol that improved feature adoption rates by 35% among new users.

Taught 5 cohorts during my tenure (with 30 students/ cohort) with a 97% course completion rate.

Redesigned the student curriculum, increasing retention and student engagement by 45%.

Mentored students in design/mindset, which led to 75% of my graduating students getting job offers.

Led UX/UI design and strategy, resulting in a 35% increase in user acquisition

Successfully advocated to stakeholders, maintaining the design adoption and completion rate at 90%

Implemented user-centered design methods that increased user retention by 31%.